All purchases made through the Services are final.
Purchased Gift/Game/Prepaid Cards are non-returnable and non-refundable, provided, however, that if a Gift/Game/Prepaid Card does not function, we may, in our sole discretion, either refund you the Gift/Game/Prepaid Card purchase amount or replace the defective Gift/Game/Prepaid Card with an alternative Gift/Game/Prepaid Card or with products or services of equal value for the same Gift/Game/Prepaid Card Vendor.
When refunds are possible:
- Duplicated orders: if we have sold you two identical Services instead of two different.
- Invalid Service: if your Service doesn’t work. Undelivered Service:
- you have paid but haven’t received the Service within 48 hrs.
When refunds will not be provided:
- Any successful purchase of a working Service.
- If you have purchased a working Service but then decided that you don’t need it.
- Simultaneous purchase of a number of different Services when the user gets several Services, uses them, chooses one that best suits his needs and then tries to get a refund for all the Services that do not fit.
- Undelivered Service due to incorrect e-mail address: please note that we are not responsible for the failure to obtain a Service because an invalid email address was provided by you. The client is completely responsible for entering his correct and working e-mail address.
- Refund will not be issued If the company is non operational due to some technical issue or website is inaccessible or any other Issue.
How to apply for a refund?
Please “Contact us” and provide us with your valid email address used for the purchase, the date of purchase, payment amount, payment method used, description of what you have bought and all the other details concerning your purchase.
To inform our customers that the current policy of the store, seeking the best benefit for both parties will only be allowed to return and / or cancellation of purchase before sending the Game Card/Gift Card/ Prepaid Card. If data have already been issued, you can not exchange or return it. As this is a product exclusively online, it is impossible due to the characteristics of the product.